Clarifying Ambiguous Language – the NLP Meta Model
Quite often when we talk, we make assumptions in the language we use. The meta-model allows us to see patterns in the language, and phrases to test those assumptions. If …
How do I handle people who won’t answer the question?
If you are asking questions and the other person is dodging them, then you have a dilemma as to whether you persist. Here are some methods you can use.
What Stops Good Communication?
Which of these approaches do you use to stop good communication? What does your partner or boss do?
Influencing Change – the MINDSPACE Framework
Between 2005-2010 the UK government tried a new approach to driving change. It would consciously influence people by positive changes, try different approaches at the same time and watch the …
Bad Habits in Listening
“In contingent communication, the receiver of the message listens with an open mind and with all his or her senses. Her reaction is dependent on what was actually communicated, not …