How do you break out of conflict? Have you ever been so angry and cross with a colleague or family member that their very presence makes you angry. In this book they explore how are very actions to correct or punish another person drives them to the very behaviours we don’t want to happen.
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Do you persevere or just persist?
Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
When you are in marketing or sales it’s very easy to think that all customers are the same – so if your presentation works for one person, it must work for all. In this book Shelle Rose Charvet takes the NLP thinking and condenses it in to a practical guide to understanding other people, and then using the words and ideas that resonate with them.
If you are in sales and marketing – then her guide for running a quick interview is a great way of understanding the motivation and criteria another person uses to buy – and then match your message to their needs.
Buy-In: Saving Your Good Idea from Getting Shot Down
John Kotter is a Harvard Professor and has dedicated his life to change management in the corporate world. This book is about getting buy into your ideas. It’s something relevant at work, and also clubs and societies outside work. In fact many of the push backs that the book covers, are ones that you face in relationships. Read more