1. How do I respond to compliments?

“Thank you, I appreciate that”
“It’s kind of you to say that”

2. How do I give compliments?

We’re more likely to repeat actions that others like, than to respond to criticism. If you want someone to change, catch them doing things right.

Do you always tell the truth & how to spot lies?

Communication admin 17/05/201818/05/2018 Comments

It’s always the best policy to speak the truth,

unless of course you are an exceptionally good liar

Jerome K Jerome

Robert Feldman at the University of Massachusetts studied 121 couples and found that >62% of participants told 2-3 lies per 10 minutes and James Patterson wrote in ‘the day America told the truth’ found 91% of Americans lied regularly at home and at work.

29 Dirty Fighting Techniques in Relationships

Anger / Communication admin 17/05/201818/05/2018 Comments

When you have conflict in your relationship, how often do you use one or more of these 29 techniques. What does your partner use?

How might we stop doing these techniques and move to a more productive way of dealing with difference – in sharing feelings and needs, rather than fighting dirty.

3 NLP Techniques for influence

Communication / NLP admin 15/05/201818/05/2018 Comments

From the NLP Practitioner by Toby & Kate McCartney

Other ways we influence are by use of phrases and words. You might not be aware of people using them on you and then wondering why some people are able to get you to do things you don’t want to do. Using them to force someone else to do something they don’t want to do for your benefit – is manipulation. Knowing them gives you awareness and choice on how to react.

Dangerous Influence – Our Memory is pliable

Communication / Memory admin 15/05/201818/05/2018 Comments

In recent years research has shown that our memory is not only fallable (we can’t remember correctly) but also pliable (memories can be planted)